FAQ

General questions

What is the Affiliate Partner Program and how does it work?

An affiliate program is a marketing channel that allows individuals, known as partners, to promote an organisations products or services in exchange for a commission on sales or referrals. In the case of the Master Sha Partner Program, partners share their experiences with Master Sha's teachings, wisdom, and healing tools through various channels such as blog posts, social media, videos, or direct communication with friends, family, and clients. When someone enrolls in a course or purchases a ticket for an event using the partner's unique tracking link, the affiliate network tracks the transaction and calculates the partner's commission. The commission is then approved after 30 days and available for withdrawal 30-60 days later. The affiliate program aims to provide complete transparency, use industry-leading technology, and ensure the best possible experience for all involved. To learn more about this exciting opportunity, click the button below to watch the video.

What is UpPromote? 

UpPromote is our new affiliate system, offering advanced features for tracking referrals and managing commissions. It's designed to enhance your affiliate marketing experience. 

Why are we transitioning from AWIN to UpPromote? 

We are transitioning to offer you a more streamlined, efficient, and user-friendly platform that was successfully used for the Master Sha Concert referrals. 

Profile and Settings 

Why is updating my profile necessary? 

Updating your profile is essential to ensure a smooth transition to UpPromote and maintain your eligibility for the affiliate program. 

How do I update my profile and payment settings?

You can update your profile and payment settings by logging into your account and navigating to "Settings/Profile" and "Settings/Payment." 

Transition Process 

What happens to my existing links and referrals when we switch to UpPromote?

You will need to regenerate all your affiliate links using the "Get product link" button on the UpPromote Dashboard. 

Is there a deadline for completing the transition to UpPromote?

The AWIN platform was turned off on December 5th, 2023. The deadline for migration is the end of January 2024. 

What is the major difference to the former AWIN program?

In the UpPromote program, only NEW customers count for receiving a commission. When they place an order, they will be connected to your affiliate account for 180 days. Please. note that the AWIN platform is an independent platform not related to Master Sha. Therefore you can still access it and all open commissions from the Master Sha AWIN program will be paid out within the next few weeks. 

New System Features 

What are the standout features of UpPromote?

UpPromote offers advanced tracking, a user-friendly dashboard, and enhanced analytics. It also has a 14-day cookie period for tracking affiliate referrals. 

How does the cookie period work?

When a potential customer clicks your affiliate link, they have 14 days to make a purchase for you to earn a commission. If they don't purchase within 14 days, you'll need to resend the link. 

Commission and Payments 

How is the commission calculated in UpPromote?

Commissions are 20% of the net revenue (taxes and shipping excluded) from sales made through your affiliate links. 

When and how will I receive my affiliate payments?

Payments are processed via PayPal every 3rd week of the month for the previous month. Ensure your PayPal email is updated in your profile settings. 

Eligible Products and Tracking 

Where can I find information on products eligible for commission?

Eligible products can be found here

How does UpPromote track new customers?

UpPromote tracks new customers based on their email address. You will only earn commissions on purchases made by new customers. 

Support and Resources 

What resources are available for affiliates to learn about UpPromote?

We will provide detailed training and resources over the next weeks, including tutorials and support documentation. 

When and where are the affiliate meetings held?

Weekly affiliate meetings are held every Friday at 10:30 PM Eastern Time, providing updates, training, and a platform for Q&A. 

How do I log in to the new UpPromote system?

Use this link to log in: UpPromote Login. For email verification issues, visit Email Verification

What if I haven’t registered yet for the new UpPromote Affiliate System?

Register using this link: UpPromote Registration

Additional Support 

Where can I get further assistance if I have more questions?

For additional support, you can contact our affiliate support team at affiliate@drsha.com or attend the weekly meetings for direct assistance. 

  • Ask expert community helpers

    Our community forum allows for student partners to find answers and provide support to each other, you may find an answer to your question here!

    Go to Community Forum 
  • Need to Speak with the Team?

    For any other queries that have not been answered on this page, please contact us at affiliate@drsha.com.